Serrano's Furniture at 205 East Tulare Street, Dinuba, California.

Worse experience ever! I have been a customer for many years. I have bought 2 bed sets and a living room set from them before. I will never buy from them again! I paid for delivery and set up. Unfortunately I was not home when they delivered because we had set up a date and they decided to delivery a day early. They didn’t finished assembling so when I got home after a long day at work I wasted 3 hours of my time putting my bed set together. As well as the two men that delivered were trying to get my mother to pay another delivery/ set up fee when I had already paid. They were trying to fool my mother and get extra money. I did not appreciate that. Thankfully my mom didn’t budge and did not pay them. My mother stated that the men told her that I could finish the set up. This infuriated me because I had paid for delivery and assembly. When I bought the furniture I made sure the bed set was gonna be fully set up. The sales girl confirmed when I asked her about it being set up. I even sprained my hand from moving furniture and had a visit to urgent care because it got swollen! I went in person to talk to them and they seem like they didn’t care. I was informed to contact the owner/ manger. I have called a few times and the head person is never there. I would recommend to go elsewhere!